On this episode of The Jason Cavness Experience I talk to Adam Peddicord Founder and Chief Strategist at Customer Success by Design 

cavnessHR website: https://www.cavnessHR.com

Jason’s email: jasoncavness@cavnessHR.com

@cavnessHR   across social media

@jasoncavnessHR across social media

We talk about the following

What is Customer Experience and Customer Design?

His company, Customer Success by Design.

Importance of providing your employees a great experience.

The advantages and disadvantages of being a Military Veteran Entrepreneur.

Adam’s Bio

Adam Peddicord is the Founder and Chief Strategist at Customer Success by Design, a customer success solution organization that specializes in helping businesses grow their customer retention, loyalty, and satisfaction.  He is also the host of Customer Success by Design - LIVE!!! stream series which aims to tell the tales, tips, and tricks of a Customer Success driven life.

Prior to founding Customer Success by Design, Adam led Customer Success organizations for fast growth SaaS companies such as MediaPRO, PayScale, and WhatCounts and publicly traded organizations like Oracle and Market Leader.

Adam is a U.S. Army veteran who holds a B.A. in East Asian Studies and Political Science from Western Washington University and an MBA with an emphasis on International Business from Seattle Pacific University.

When not guiding organizations to greater growth and customer success, you'll find Adam volunteering as an Emergency Responder, jamming to KEXP, playing in the dirt with his family, and expanding his horizons as a suburban chicken farmer.

Adam’s Social Media

 Company Website: https://www.csbydesign.com/

Company LinkedIn: https://www.linkedin.com/company/csbydesign/

Company FB: https://www.facebook.com/customersuccessbydesign/

Company Twitter: https://twitter.com/cs_by_design

Adam’s Advice

 Just keep the faith. Everybody out there. Stay true to yourself, stay true to your customers, pivot and make it happen.

The Jason Cavness Experience can be found at the following places.

Apple Podcasts:  https://cavnesshr.co/my81   Amazon Alexa: https://cavnesshr.co/on3m

YouTube: https://cavnesshr.co/pgvm                           Stitcher: https://cavnesshr.co/h69e

Google Play: https://cavnesshr.co/x6ty                     PodMust:  https://cavnesshr.co/iei

Acast: https://cavnesshr.co/x8ss                                  Pocket Casts: https://cavnesshr.co/s13x

Spotify: https://cavnesshr.co/0sjx                               TuneIn: https://cavnesshr.co/2abb0 

 Deezer: https://cavnesshr.co/bl0w                                                                                                                                                                                                                                                                                                                  Twitch: https://cavnesshr.co/wc9c